We keep to a minimum the information we hold on you and all personal data about you is treated as strictly confidential and is held in accordance with the General Data Protection Regulations (GDPR).
What data we hold
As our customer, we hold the following personal data about you: name and address, email address, telephone numbers (both home & mobile) and billing and payment information.
We use your information for the following purposes:
- To deliver contracted services to you in accordance with what we agree we will do as set out in our initial meeting and dog care plan.
We also use your information to invoice you and keep track of payments made.
Your personal data will be held by us for as long as you require our service. The exception is copies of issued invoices which will be retained for seven years.
As a general principle, we will not transfer your personal data to third parties without your permission. The only exception is if we need to take your pet to the vets in an emergency situation, whereby we will provide your contact details.
Please email [email protected] if you would like to:
Request a copy of your personal data
Request that we delete your personal data
Request that we correct/amend any personal data we hold about you.